Managed Services

You’ve invested in your IT infrastructure – why not protect it?

Ever wondered what’s REALLY behind the door to the server room?

When the computers or servers are down, that’s lost productivity. And let’s face it, who has the time and money for lost productivity? You want the computers and servers working hard, so your employees can produce for your company. That’s what Managed Services from Abacus IT Solutions is all about.

We can reduce the down time, and help you manage your IT network to create efficiency in your organization. Because we’re constantly monitoring your network, we know about the problem….and have it fixed, before you even know about the problem.

What’s REALLY behind the door to the server room? We’ll provide a detailed report, in normal terms, and help you understand exactly what you have. That way, you have the information necessary to decide how and when you want to invest in the IT network. You’ll have a virtual CIO who can help you set an IT budget and plan projects – then see the projects through to completion.

We’ll help you keep your network secure by managing a VIRUS protection solution. Computer viruses are not only a nuisance, they can comprise your most valuable asset – information.

We’ll also manage an online backup solution which uses the latest technology to securely backup your entire network. If a server or a workstation goes down, we can have the information back to you quickly, so you can get productive as soon as possible.

Ever have an IT issue and you can’t reach the IT person – maybe they’re on vacation or sick. Abacus IT Managed Services is on call 24X7 and all of our technicians will be familiar with your unique network. Our system will allow us to fix most problems remotely, so you’re back up and running quickly. We’re offering unlimited remote and on-site support for a fixed monthly fee that’s easy to budget. Our call back times are guaranteed – and we manage the IT issue, which relieves you and your staff.



Network and Phone System Review

Allow our technicians to review your current IT infrastructure and telephone systems.

We provide you a report so you know what operating systems and applications you have, if there are any threats from hackers, help you plan for growth, and formulate a hardware replacement timeline. The report can also be used to document the network for inventory purposes.

Allow us to review your phone and messaging systems and monthly billings to determine if there are ways we can help you save money.



Business Intelligence

Almost all business organization collect data, but few have the tools necessary to enable them to turn that data into information. Having reliable, timely information is what allows you to gain a competitive advantage and execute your business plan effectively.

Business Intelligence (BI) is the processes, technologies, and tools that help us convert data into information, information into knowledge and knowledge into plans that guide our organizations. Through BI, you can reduce the cost and effort spent on gathering and reporting information and gain better support for decision making.

Abacus IT Solutions can help your business establish a Business Intelligence foundation that can grow and mature with your company for years to come.



Hardware and Software

If you need new computer hardware for your accounting system, we can configure the right network and keep it running. If there's a problem, you only have one call to make.  Is your accounting system producing a lot of data? We can help you organize that data into useful information to help you manage your business more efficiently.

From a one person organization in one location to a multi-state company with 100's of employees, we can implement the right accounting solution for you. Our technicians have their masters in accountancy, so they understand the debits and credits, but can also bridge the gap between accounting and technology.

Abacus IT Solutions is an authorized reseller of Dell, Best Software MAS 90/200 and Microsoft Dynamics-GP.



Business Telephone Solutions

Whether you’re a one person shop or a vast organization spread across multiple states and time zones – communication is critical to your business. The key is integration. We define integration as combining the strength of a powerful network infrastructure with state-of-the-art communication platforms.

At Abacus IT Solutions, we offer a broad range of telephony products and applications that enable us to provide your business with a seamless solution that will enhance your business operation.

We know how to maximize the productivity of your employees and keep the lines of communication open for you and your customers. All our solutions are tailored to fit your company's unique requirement and we back them up with a dedicated support team to ensure your satisfaction for years to come.

Let us help take the worry out of managing your business' communication network.

With a broad range of telephony products and applications, Abacus IT Solutions can provide your business with a total communication solution and enhance your business system with:

  • PBX Solutions
  • VoIP Integration
  • Paging and Intercom
  • Audio & Web Conferencing
  • Call Center Management
  • Call Recording & Logging
  • Call Accounting
  • Enterprise Messaging Solutions
  • Voice & Data Cabling
  • Wireless Solutions

Click here to read about VOIP

Click here to read our testimonials!